How can we help?

No. There's no sign-up and no login. Open the app, tell Oyen what to call you, and start adding what you own and owe.

No. You enter your balances yourself, usually once a month. OyenWorth never asks for your banking login.

Your accounts and history are stored encrypted on your phone. We never see them.

The app only goes online for purchases (through the App Store or Google Play) and, if you have an account in another currency, to download the day's reference exchange rates — the same request for everyone, never your balances or your home currency.

Your own. You choose your home currency when you add your first account, from 30 currencies, and every total is shown in it. You can change it in Settings › Home currency while you have no accounts.

Yes. Enter the amount in its own currency; OyenWorth converts it to your home currency at the latest available reference rate (European Central Bank data). Your bank's rate may differ a little.

Yes. OyenWorth follows your phone's light or dark setting. To choose one yourself, go to Settings › Appearance and pick Light, Dark or Follow device.

On your old phone, go to Settings › Export backup, choose a password and save the file somewhere safe, like iCloud Drive, Google Drive or your computer.

On the new phone, install OyenWorth, then go to Settings › Restore from backup, pick the file and enter the same password.

We're sorry — it can't be recovered. OyenWorth never stores your password, so nobody can open the file without it. If you still have the phone with your data, make a new backup with a password you'll remember.

Go to Settings › Restore purchases, signed in with the same Apple ID or Google account you bought it with. If it still doesn't appear, email us.

Nothing is deleted. You can still see, update and delete every account. Only the Pro features pause — adding accounts beyond the free 5, older history, Excel downloads, the net worth target and the estate PDF. Subscribe again and it all comes back.

A grey amount wasn't updated that month, so OyenWorth used the value from the month before. Update the account to replace it.

Only people you trust — your spouse, a family member or your executor. Share the password separately from the file, for example by telling them in person.

Go to Settings › Reset OyenWorth. It deletes everything from your phone — export a backup first if you might want it back. Uninstalling the app also removes it. We hold no copy.